KC Blinds

Privacy Policy

Last updated: January 29, 2026

1. Introduction

KC Blinds, LLC ("KC Blinds," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.

By using our website or engaging our services, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use our website or services.

2. Information We Collect

We collect information you provide directly and information collected automatically when you use our website.

Information You Provide

  • Contact Information: Name, email address, phone number, mailing address
  • Property Information: Photos of windows, room dimensions, home details relevant to our services
  • Transaction Data: Order history, payment information, invoices, contracts
  • Communications: Emails, phone conversations, text messages, consultation notes
  • Preferences: Product interests, style preferences, scheduling preferences

Information Collected Automatically

  • Website Usage: Pages visited, time spent on pages, navigation paths
  • Device Information: Browser type, operating system, device type
  • Network Information: IP address, approximate geographic location
  • Referral Data: How you found our website (search engine, link, etc.)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide, maintain, and improve our products and services
  • Process transactions and send related information (confirmations, invoices, receipts)
  • Schedule and conduct consultations and installations
  • Respond to your comments, questions, and requests
  • Send promotional communications about products, services, and offers (with your consent)
  • Analyze website usage to improve user experience
  • Comply with legal obligations and protect our rights
  • Communicate about warranty service and product care

4. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us:

  • Remember your preferences and settings
  • Understand how visitors use our website
  • Improve website functionality and performance
  • Analyze traffic and marketing effectiveness

Types of cookies we use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage (Google Analytics)

You can manage cookie preferences through your browser settings. Disabling cookies may limit some website functionality.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Companies that help us operate (payment processors, scheduling software, email services, product manufacturers for warranty registration)
  • Legal Requirements: When required by law, court order, or government request
  • Business Protection: To protect our rights, safety, or property, or that of our customers or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (you would be notified of any change in ownership)

6. Data Security

We implement reasonable security measures to protect your personal information, including:

  • Secure, encrypted connections (HTTPS) for data transmission
  • Secure storage of customer information
  • Limited employee access to personal data
  • Regular review of security practices

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and fulfill orders
  • Maintain warranty records (5 years from installation date)
  • Comply with legal and tax obligations
  • Resolve disputes and enforce agreements

Contact and consultation records are typically retained for 7 years for business purposes. Website analytics data is retained for up to 26 months.

8. Your Rights & Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your information (subject to legal retention requirements)
  • Marketing Opt-Out: Unsubscribe from promotional emails at any time using the link provided in each email, or by contacting us directly
  • Communication Preferences: Choose how we contact you (phone, email, text)

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

9. Third-Party Links

Our website may contain links to third-party websites, such as product manufacturers or social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: